Frequently Asked Questions (FAQ)
How long does physical print fulfillment take?
Physical printed comics are printed via Lulu Press within 3-5 business days and shipped directly to your provided shipping address via standard (5-7 days) or expedited (2-3 days) shipping.
How does AI character face matching work?
When you upload a selfie or photo, our Gemini AI engine analyzes facial structure, hair style, and skin tone, translating your features into 100% custom comic illustration artwork.
Can I co-star friends, family, or pets?
Yes! You can add multi-character casts, assigning specific archetypes (Hero, Sidekick, Anti-Hero, Villain) to your friends, family, and pets.
How do I request a refund or cancel a subscription?
Subscriptions and in-app purchases are managed through Apple App Store / Google Play account settings. For print order issues, contact customer support within 14 days of delivery.
Contact Support Team
Need direct assistance with an order or account?
Our support team answers all inquiries within 24 hours.
Email Support: mrlister@mrlister.life